Got questions? We've got answers
Browse our most frequently asked questions below, or reach out to our award-winning support team anytime - we're available 24/7.
MiniFren is designed for children ages 3 to 12.
Conversations adapt to your child's developmental stage:
• 3–5 → simple language, imagination, emotional comfort
• 6–8 → curiosity, storytelling, playful learning
• 9–12 → deeper discussions, reasoning, critical thinking
Children under 3 are not recommended due to the conversational nature of the product.
No subscription is required to start using MiniFren.
Every device includes:
• 1 hour per day of conversations
• Core chat, stories, and play features
• Full parental controls
• Access to the Parent App
To unlock extended conversation time and additional features, MiniFren+ is available as an optional subscription.
MiniFren supports 22 languages.
Parents can switch languages and adjust voice speed directly in the app, making it ideal for multilingual households.
Yes, MiniFren requires a secure Wi-Fi connection.
All conversations are processed securely in the cloud to enable:
• Real-time responses
• Personalization
• Continuous learning updates
MiniFren does not function offline.
Yes.
Parents can personalize MiniFren with:
• Child's name
• Age
• Interests
• Language
• Conversation preferences
MiniFren remembers past conversations to create a more meaningful experience over time.
MiniFren+ unlocks:
• Unlimited daily conversation time
• Access to all 22 supported languages
• Personalized memory & adaptive learning features
• Parent insights and usage reports
• Extended warranty coverage
Pricing will be announced at launch.
No.
MiniFren only listens when:
• Activated by wake word or button
• In active conversation mode
After inactivity:
• It enters sleep mode
• Then powers down automatically
Parents can view device status at any time in the app.
MiniFren is built with strict safety filters.
If a child mentions:
• Self-harm
• Violence
• Drugs
• Explicit or unsafe content
MiniFren will gently redirect the conversation and provide an age-appropriate response.
Parents may also receive a notification through the app if a sensitive topic is detected.
MiniFren is designed for a full day of typical use.
Battery life varies depending on conversation time and features used.
We offer a 30-day return policy from the date of delivery.
If MiniFren isn't the perfect fit, contact our support team and we'll guide you through the return process.
We are currently launching in select regions, with global expansion planned.
Join our waitlist to be notified when MiniFren becomes available in your country.